Formal and informal groups. The impact of formal and informal groups on the effectiveness of the organization


Group types: formal, informal

The basis of the typology of groups - the principle of creating groups.

Formal groups , groups created by policy at the will of the organization to fulfill its goals.

There are 2 types of formal groups:

  • Administrative
  • Operative

Informal groups are groups created by employees to meet different needs.

  • By interest
  • On the basis of friendship

Common in formal and informal groups:

  • They go through the same stages of development.
  • Equally organized
  • Group dynamics are characterized by the same characteristics: cohesion, conflict.

Base for comparison

Informal group

Formal group

General relationship



Basic concepts

Power influence

Rights and obligations

A main attention

To man

To post

Source of power

Coming from a group

Delegates management

Leadership and behavior



Sources of control


Reward fine

Recommendations to managers for working with informal groups:

  • The need to recognize the presence of an informal group
  • It is necessary to listen to the opinions of its members and leader.
  • Before accepting any actions, calculate their consequences for a non-formal group.
  • Involve members of informal groups in management decisions
  • Provide all employees with accurate information that prevents the spread of rumors

The reason for the formation of the group

Types of groups

Stages of group development

The main characteristics of groups

Potential end result

Meeting the needs for:

- communication

- self-respect

- security

- strengthening power

- obtaining a certain status

- achieving social, economic and other goals





-by interest

-by friendship






-the size










-individual performance

-group performance

-organizational performance


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Organizational behavior

Terms: Organizational behavior